Privacy Policy
Introduction
This Privacy Policy describes how StageLight Acting Academy ("we," "us," or "our") collects, uses, and shares personal information of users of our website, stagelightacademy.com (the "Site"). Please read this Privacy Policy carefully. By using the Site, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
StageLight Acting Academy is committed to protecting your privacy. We understand the importance of keeping your personal information secure and confidential. This policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services or interact with our website. We are located at 123 Theatre Lane, Philadelphia, PA 19107, and can be reached at [email protected] or by phone at (215) 555-ACT1.
Our Privacy Policy is designed to comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), to the extent applicable. If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us.
Information We Collect
We collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you register for courses, sign up for our newsletter, contact us with inquiries, or participate in surveys or promotions.
- Payment Information: When you make a purchase on our Site, we collect payment information such as your credit card number, billing address, and other related details. This information is processed through secure payment gateways and is not stored on our servers.
- Demographic Information: We may collect demographic information such as your age, gender, and interests to better understand our audience and tailor our services to your needs. This information is typically collected on an aggregate and anonymous basis.
- Technical Information: We automatically collect certain technical information when you visit our Site, including your IP address, browser type, operating system, referring website, pages visited, and timestamps. This information is used for analytics purposes to improve the functionality and performance of our Site.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your browsing experience, personalize content, and display targeted advertisements. You can control the use of cookies through your browser settings, but disabling cookies may limit your access to certain features of our Site. For more information, please see our Cookies Policy .
Specifically, we may collect information in the following ways:
- Registration Forms: When you register for a course or event, we collect your name, contact information, and other relevant details to process your registration and provide you with updates about the course or event.
- Contact Forms: When you submit a contact form on our Site, we collect your name, email address, and message to respond to your inquiry.
- Newsletter Subscriptions: When you subscribe to our newsletter, we collect your email address to send you updates, promotions, and other relevant information.
- Payment Transactions: When you make a purchase on our Site, we collect your payment information to process the transaction.
- User Accounts: If you create an account on our Site, we collect your name, email address, password, and other relevant details to manage your account.
How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your information to provide you with the services you request, such as registering you for courses, processing payments, and sending you updates about our programs and events.
- To Communicate with You: We use your information to communicate with you about our services, respond to your inquiries, and provide you with customer support.
- To Personalize Your Experience: We use your information to personalize your experience on our Site, such as displaying content and advertisements that are relevant to your interests.
- To Improve Our Services: We use your information to analyze trends, track usage patterns, and improve the functionality and performance of our Site.
- To Send Marketing Communications: With your consent, we may send you marketing communications about our services, promotions, and events. You can opt out of receiving these communications at any time by clicking the unsubscribe link in the email or contacting us directly.
- To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
Specifically, we may use your information for the following activities:
- Sending you course confirmations and reminders.
- Providing you with access to online learning materials.
- Responding to your inquiries about our programs and services.
- Processing your payment transactions.
- Sending you newsletters and promotional emails (with your consent).
- Personalizing your experience on our website.
- Analyzing website traffic and usage patterns.
- Improving our website and services.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers to store your information.
- Encrypting sensitive data, such as payment information, during transmission.
- Implementing firewalls and intrusion detection systems to prevent unauthorized access to our systems.
- Restricting access to your information to authorized personnel only.
- Regularly reviewing and updating our security practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
It is also important for you to protect your own information. Keep your password confidential and do not share it with anyone. Be careful about clicking on links or opening attachments in emails from unknown senders. If you suspect that your account has been compromised, please contact us immediately.
Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We may share your information with service providers who assist us with various tasks, such as payment processing, data analysis, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them. Examples include our email marketing platform, MailChimp, and our payment processor, Stripe.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with business partners with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Other Users: In certain circumstances, such as when you participate in online forums or discussions, your information may be visible to other users of our Site.
We do not sell your personal information to third parties.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to restrict our processing of your personal information.
- Portability: You have the right to receive your personal information in a portable format.
- Withdrawal of Consent: If you have provided us with your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
California residents have specific rights under the California Consumer Privacy Act (CCPA). For more information about your rights under the CCPA, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Last Updated" date above. Your continued use of our Site after the posting of changes constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
StageLight Acting Academy
123 Theatre Lane
Philadelphia, PA 19107
Email: [email protected]
Phone: (215) 555-ACT1